Privacy Policy
Privacy Policy
1. Introduction
We at Executive Vehicle Transfers (EVT) are committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, and protect your information when you use our services.
We are required to collect some of the information as condition of our licence.
2. Information we collect:
– Identity Data: Name, title, date of birth
– Contact Data: Address, email, telephone numbers
– Journey Data: Pick-up/drop-off locations, travel preferences
– Technical Data: IP address, browser type, device information when using our website
– Payment Data: Bank account and payment card details
– Special Requirements: Any specific information you share with us to meet your needs
3. How We Use Your Information
We process your information to:
– Manage your bookings
– Provide our transport services
– Process payments
– Monitor flight arrivals/departures
– Send service communications
– Improve our services
– Comply with legal or licence obligations
4. Legal Basis for Processing
We process your data under:
– Contract Performance: To fulfil our service agreement
– Legal Obligation: To comply with UK law
– Legitimate Interests: To improve our services
– Consent: For marketing communications (where applicable)
5. Data Security
We implement appropriate security measures to protect your data, including:
– Encrypted data storage
– Secure payment processing
– Regular security assessments
– Staff training on data protection
– Access controls and monitoring
6. Data Sharing; we only share your data with third parties if required to provide a quality service to you:
– Payment processors
– Insurance providers
– Licence authorities (when required)
Wherever possible we share anonymised data.
7. Data Retention
We keep your data for:
– Active clients: Duration of service relationship
– Completed journeys: 2 years
– Financial records: 7 years (legal requirement)
– Marketing preferences: Until you opt-out
8. Your Rights
You have the right to:
– Access your data
– Correct inaccurate data
– Request deletion
– Object to processing
– Data portability
– Withdraw consent
9. Cookies and Tracking
Our website uses:
– Essential cookies for site functionality
– Analytics cookies to improve service
– You can manage cookie preferences in your browser
10. International Transfers
If we transfer your data outside the UK, we ensure:
– Adequate data protection measures
– Appropriate safeguards
– Compliance with UK GDPR requirements
11. Children’s Privacy
We don’t knowingly collect data from children under 18. If discovered, we will delete such information promptly.
12. Marketing Communications
We will only send marketing communications if you:
– Have explicitly consented
– Can easily opt-out at any time
– Have an existing business relationship with us
13. Changes to This Policy
We may update this policy occasionally. Significant changes will be notified to you directly.
14. Contact Information
Data Protection Officer: [Karl Sangha]
Email: [karl@execvt.com]
Phone: [07445 833 833]
Address: [Withheld]
15. Complaints
If you’re unhappy with how we handle your data, you can:
– Contact our Data Protection Officer
– Lodge a complaint with the ICO (www.ico.org.uk)
Additional Information
– We conduct regular privacy impact assessments
– Staff receive data protection training
– We maintain detailed data processing records
– Security incidents are promptly investigated and reported
This privacy policy is reviewed annually and updated as needed to ensure continued compliance with UK data protection laws.